Once your software is installed correctly, launch the eLicenser Control Center software found under Start menu / Programs / eLicenser on Windows or in the Applications folder of Mac OS X. Click the 'Enter Activation Code' button to download the license for your Steinberg product to the Soft-eLicenser. Download eLicenser Control for free. ELicenser Control is a license-management and copy-protection technology that can be used to download new licenses, upgrade existing licenses, transfer licenses between your eLicensers, start or validate the usage period of licenses, remove unused licenses.
Cubase 11
Cubase 11 takes a big leap forward with many significant improvements in workflow and performance, as well as inspiring new features to step up your productions.
Nuendo 11
With new features for Dolby Atmos and Netflix productions, new sound design tools, exclusive content and enhanced workflow, Nuendo 11 is the gold standard for professional audio production.
Creating the AXR4
Steinberg AXR4 audio interfaces set a new standard for professional studios, producers and musicians. The development team’s intention was to deliver the highest possible audio quality...
Romesh Dodangoda
British recording engineer, producer, and early Nuendo adopter Romesh Dodangoda is very well known for his work with bands like Motörhead, Bring Me The Horizon, or Bullet For My Valentine.
Last Update: 2/13/2015
Cubase AI : Program Installation Does Not Create a Soft-eLicenser Number
NOTE: the number is 2 ten digit strings of numbers and letters dived by a hyphen.
PLEASE NOTE: This FAQ was intended for customers that purchase and use their products in the United States (not including territories)
Soft Elicenser Download Steinberg
only. If you live outside the U.S., please go to www.yamaha.com, select your country or region from the drop-down menus and contact your local Support team for help. Yamaha Corporation of America will not be able to help you activate your software if you're outside the U.S.Licenses for many Steinberg programs are stored in the so called Soft-eLicenser, a virtual license container on the hard disk. In the eLicenser Control Center - the license managing tool used by all Steinberg programs - the Soft-eLicenser is represented by a hard disk symbol. Each Soft-eLicenser has an unique number which is required for the program activation.
Problem
In rare cases, the Soft-eLicenser cannot be created during the installation. If the Soft-eLicenser is missing the activation code needed for the permanent activation of the program cannot be requested. Downloading licenses is also not possible without a Soft-eLicenser (unless an USB-eLicenser is connected).
Solution
The solution requires three steps:
1. Uninstalling the program you want to activate (for example, Cubase Elements).
2. Running the 'eLC Installation Helper'. This little tool creates the condition for a successfull reinstallation.
3. Reinstalling the program you want to activate.
Please follow these instructions:
Mac
1) Close all programs.
2) Uninstall the program you want to activate by moving it from the Applications folder to the Trash.
3) Download this file: 'elc-installation-helper.zip'
CAUTION: Only use the special installer if you cannot proceed the activation due to a missing Soft-eLicenser! The eLC Installation Helper will delete an existing Soft-eLicenser and all contained licenses without recall!
4) Unzip the downloaded file and run the contained program 'eLC Installation Helper.app' by double-clicking on it.5) Click on 'Uninstall' and enter your password.
6) Finally, re-install the program you want to activate as usual.
Next time you start the eLicenser Control Center the newly created Soft-eLicenser will be displayed.
Windows
1) Close all programs.2)Uninstall the program you want to activate via Windows Control Panel:
Soft-elicenser Download
- Windows XP: Control Panel > Add or Remove Programs
- Windows Vista, Windows 7, Windows 8: Control Panel > Programs and Features
- Windows 7, Windows 8: Download 'elc-installation-helper.exe'
- Windows XP, Windows Vista: Download 'elc-installation-helper-xp.exe'
4) Double-click on the downloaded file to start the reinstallation of the eLicenser Control Center.
5) Please note that the eLC Installation Helper can only be executed if your Windows user account has administrative rights! If you are logged in to an Windows user account with limited rights you will be promted to provide an administrator's username and password.
6) Finally, re-install the program you want to activate as usual.
Next time you start the eLicenser Control Center the newly created Soft-eLicenser will be displayed.
If the eLC Installation Helper failed to create a Soft-eLicenser the 'Data Execution Prevention' of Windows might be the reason. Please check its setting according to this instruction:
1) Open the Windows Control Panel.2) Windows XP: Click on 'System'; Windows Vista, Windows 7, Windows 8
: Click on 'System and Security', then on ' System' and finally on 'Advanced system settings' in the list of options to the left.3) The window 'System Properties' pops up.
4) On the 'Advanced' tab click under 'Performance' on 'Settings...'.
5) The window 'Performance Options' pops up.
6) On the 'Data Execution Prevention' tab make sure the 'Turn on DEP for essential Windows programs and services only' is selected!
7) Close the window by clicking on 'OK' and, if prompted, restart your computer.
8) Finally, run the eLC Installation Helper once again following the instruction above.
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